Storage
Keep in cool & dry place
Keep away from direct sunlight
Due to natural variations, colors and textures may differ from batch to batch.
Return Policy (Quality Guarantee)
Customer satisfaction is our priority. We would love to hear from you if there are any issues with our items and products.
1. What Should I Do If The Product Is Not Received / Is Broken/ Has Quality Issues / Is The Wrong Product?
We sincerely apologize if you experience any of the scenarios above. Please drop us an email at hello@myloveearth.com for further assistance
2. What Happens If I Have Ordered The Wrong Product?
► If you ordered the wrong product, please call us immediately at +6017-2482823 (Overseas Customer) or 1700 81 8832 (Malaysia Customer), (working hours: 8am – 5:30pm, Monday – Friday), and provide us with the following details – Account Name & Invoice Number.
► If the order has not been couriered, we can hold your order and issue a refund in-store credit which you may use to purchase other items (we do not do cash refunds).
► If the order has already been couriered, we are sorry to inform you that we do not do any returns after delivery.
Contact Us
We can be contacted through hello@myloveearth.com or call us at +6017-2482823 (Overseas Customer) or 1700 81 8832 (Malaysia Customer)
